SRI Submission Failed

Code: SRI_SUBMISSION_FAILEDStatus: 502 Bad Gateway

A network error occurred while communicating with the SRI SOAP service. This is distinct from SRI returning RETURNED or NOT_AUTHORIZED — those are successful communications where SRI rejected the document content, not network failures.

Response

{
  "type":     "https://docs.comprobify.com/errors/sri-error",
  "title":    "SRI Submission Failed",
  "status":   502,
  "code":     "SRI_SUBMISSION_FAILED",
  "detail":   "SRI service unavailable",
  "instance": "/v1/documents/1503.../send",
  "sriMessages": [
    {
      "identifier": "35",
      "message":    "ARCHIVO NO CUMPLE ESTRUCTURA XML",
      "type":       "ERROR"
    }
  ]
}

The sriMessages array contains the raw response messages from SRI when available.

What to do

• If sriMessages is empty, the request did not reach SRI — retry after a short delay
• If sriMessages is present, SRI returned an error code — check the message field for the rejection reason
• The SRI test environment (celcer.sri.gob.ec) is sometimes unavailable outside business hours